Privacy Policy

Introduction

Aartisan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.aartisan.io (the "Site") or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

Personal Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our Site
• Request a consultation or quote
• Subscribe to our newsletter or download resources
• Communicate with us via email, phone, or other channels
• Engage our services

This personal information may include:

• Name
• Email address
• Phone number
• Company name
• Job title
• Website URL
• Project details and requirements
• Any other information you choose to provide

Information Automatically Collected

When you visit our Site, we may automatically collect certain information about your device and browsing actions, including:

• IP address
• Browser type and version
• Operating system
• Referring website addresses
• Pages viewed and time spent on pages
• Date and time of visits
• Clickstream data
• Device identifiers

We collect this information through cookies, web beacons, and similar tracking technologies.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Types of cookies we use:

• Essential Cookies: Necessary for the Site to function properly
• Analytics Cookies: Help us understand how visitors interact with our Site
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: Process your requests, deliver our web development and optimization services, and manage our client relationships
• To Communicate: Respond to your inquiries, send project updates, and provide customer support
• To Improve Our Site: Analyze usage patterns, optimize user experience, and develop new features
• To Send Marketing Communications: Send newsletters, promotional materials, and information about our services (with your consent where required)
• To Comply with Legal Obligations: Meet regulatory requirements and respond to legal processes
• To Protect Our Rights: Detect, prevent, and address fraud, security issues, and technical problems

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Website hosting providers
• Email marketing platforms
• Analytics services (e.g., Google Analytics)
• Customer relationship management (CRM) systems
• Payment processors

These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality and security of your information.

Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), including to meet national security or law enforcement requirements.

With Your Consent

We may share your information for any other purpose with your consent.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Typical retention periods include:

• Client Information: For the duration of our business relationship and up to 7 years after project completion for legal and accounting purposes
• Marketing Communications: Until you unsubscribe or request deletion
• Website Analytics: Typically 26 months in Google Analytics

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You have the right to request access to the personal information we hold about you and to request correction of any inaccurate information.

Deletion

You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal obligations to retain certain records).

Opt-Out of Marketing

You can opt out of receiving marketing communications from us at any time by:

• Clicking the "unsubscribe" link in our emails
• Contacting us directly at the contact information provided below
• Updating your preferences in your account settings (if applicable)

Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. We currently do not respond to Do Not Track signals.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (Note: We do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise any of these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Third-Party Websites

Our Site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us:

For privacy-related inquiries, we will respond within 30 days of receiving your request.

Cookie Policy

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

How We Use Cookies

We use the following types of cookies:

• Strictly Necessary Cookies: These cookies are essential for you to browse our Site and use its features. Without these cookies, services you have asked for cannot be provided.
• Performance Cookies: These cookies collect information about how visitors use our Site, such as which pages are visited most often. This information is used to improve how our Site works.
• Functionality Cookies: These cookies allow our Site to remember choices you make and provide enhanced, more personalized features.
• Targeting/Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

Third-Party Cookies

We may use third-party services such as Google Analytics, which may set cookies on your device. These third parties have their own privacy policies.

Managing Cookies

You can control and manage cookies in various ways:

• Browser Settings: Most browsers allow you to refuse or accept cookies. Instructions for blocking or deleting cookies can usually be found in your browser's privacy or help documentation.
• Opt-Out Tools: You can opt out of certain third-party cookies through industry opt-out programs.

Please note that if you disable cookies, some features of our Site may not function properly.

Consent

By using our Site, you consent to our use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should adjust your browser settings accordingly or refrain from using our Site.